PRIVACY POLICY – IHM TECH
PRIVACY POLICY – IHMTECH POS
**Effective Date:** 10-04-2026
**Last Updated:** 10-04-2026
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## 1. INTRODUCTION
Welcome to IHMTECH POS.
This Privacy Policy explains how IHMTECH POS (“we”, “our”, “system”) collects, uses, stores, and protects information when users access our mobile application, web dashboard, and backend services.
By using this system, you agree to the terms described in this Privacy Policy.
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## 2. COMPANY INFORMATION
Company Name: IHMTECH
Website: https://ihmtech.com
Email: support@ihmtech.com
Phone: +94 77 50 14 217
Address: Cassim Nagar, Kuchchaveli, Trincomalee, Sri Lanka
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## 3. SYSTEM DESCRIPTION
IHMTECH POS is a business management platform that includes:
* Android Mobile Application
* Web-based Dashboard
* Laravel Backend API
It is designed for inventory management, billing, sales tracking, and business operations.
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## 4. INFORMATION WE COLLECT
We collect only essential data required for system functionality.
### 4.1 Account Information
* Name
* Phone number
* Email address
* Business name
* Username and password
### 4.2 Business Customer Data
(Entered and managed by business users)
* Customer name
* Phone number
* Purchase and billing history
* Invoice records
### 4.3 Employee Data (if enabled)
* Employee login credentials
* Role and permissions
* Activity logs
### 4.4 Transaction Data
* Sales and purchase records
* Product details
* Invoice and billing information
* Selected payment method (record only)
### 4.5 Device & Location Data
We do NOT collect GPS location
We do NOT track user location or movement
### 4.6 Device Permissions
The application may request:
* Camera access → for barcode/QR scanning
* Storage access → for invoice export, backups, and reports
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## 5. HOW WE USE INFORMATION
Collected data is used strictly for:
* Operating POS system features
* Managing inventory and sales
* Generating invoices and reports
* User authentication and access control
* Improving system stability and performance
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## 6. PAYMENT INFORMATION
We support the following payment methods:
* Cash
* Card
* Bank Transfer
Important Notes:
We do NOT store card details
We do NOT store bank account credentials
Payment data is stored only as transaction records for accounting purposes
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## 7. DATA SHARING
We do NOT sell user data
We do NOT share data with third parties
All data remains strictly within the IHMTECH POS system
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## 8. DATA STORAGE & RETENTION
Data is stored securely while the user account remains active
Data is hosted on secure servers
Data is permanently deleted upon account deletion or verified user request
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## 9. DATA SECURITY
We implement industry-standard security measures including:
* Secure HTTPS encrypted communication
* Laravel-based secure backend architecture
* Role-based access control system
* Secure authentication using encrypted passwords
* Restricted API access controls
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## 10. USER RIGHTS
Users have the right to:
* Access their stored data
* Update account information
* Request data correction or deletion
* Permanently delete their account
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## 11. DATA DELETION REQUEST
Users may request deletion of their data by contacting:
Email: support@ihmtech.com
All valid requests will be processed within a reasonable timeframe.
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## 12. COOKIES
We use only essential session cookies for:
* Authentication
* Session management
No tracking or advertising cookies are used.
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## 13. CHILDREN’S PRIVACY
This system is intended strictly for business use.
Users under 13 may only use the system under authorized supervision. We do not knowingly collect personal data from children.
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## 14. THIRD-PARTY SERVICES
We do not share data with third-party services
All system operations are handled within the IHMTECH infrastructure
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## 15. ANALYTICS & TRACKING
We do not use analytics tools
We do not track user behavior outside of system usage
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## 16. POLICY CHANGES
We may update this Privacy Policy from time to time.
Users will be notified of changes through the application or official communication channels.
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## 17. LIMITATION OF LIABILITY
IHMTECH is not responsible for:
* External payment gateway failures
* Internet or network issues
* Improper use of the system
* Third-party service interruptions (if any are integrated by the user)
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## 18. CONTACT INFORMATION
For any questions or requests:
Email: support@ihmtech.com
Phone: +94 77 50 14 217
Website: https://ihmtech.com
Address: Cassim Nagar, Kuchchaveli, Trincomalee, Sri Lanka
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## FINAL STATEMENT
This Privacy Policy applies to:
* IHMTECH POS Mobile Application
* Web Dashboard
* Laravel Backend System